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Properties

Properties

Properties are the core of Rentalot. The more detail you add, the better your AI agent can answer prospect questions.

Adding a Property

From the dashboard, go to Properties > Add Property and fill in:

Required Fields

  • Address — full street address
  • Rent — monthly rent amount
  • Bedrooms / Bathrooms — unit size
  • Availability — when the unit is available

These help your agent answer common prospect questions:

  • Description — a paragraph describing the unit and its appeal
  • Amenities — in-unit laundry, dishwasher, AC, balcony, etc.
  • Pet policy — allowed breeds/sizes, pet deposit, monthly pet rent
  • Parking — included, garage, street, additional cost
  • Lease terms — minimum lease length, renewal options
  • Utilities included — what’s covered vs. tenant-paid
  • Move-in costs — security deposit, first/last month, application fee

Bulk Import

Import properties from a spreadsheet file instead of adding them one-by-one.

Go to Properties > Import, then drag and drop your file or click to browse.

Supported Formats

FormatExtensions
CSV.csv
TSV.tsv
Excel.xlsx, .xls
JSON.json (array of objects)

Limits: 500 rows max, 10 MB max file size.

How It Works

  1. Upload — drop your file; it’s parsed instantly in the browser (nothing uploaded yet)
  2. Auto-detect — if your file came from a known property management tool, Rentalot recognizes the format and pre-maps all columns automatically
  3. Map columns — review the mapping. Adjust or skip columns as needed.
  4. Validate — click Validate to check for errors. Fix or skip invalid rows.
  5. Import — confirmed rows are created as properties.

Auto-Detected Formats

Rentalot automatically recognizes exports from these tools:

ToolDetected By
AppFolioUnit Directory report (merges split address columns)
BuildiumUnit list export (merges multi-line addresses)
ZillowProperty listing export
Rent ManagerUnit report
PropertywareProperty export (includes year built, pet policy, deposit)

When a format is detected, you’ll see a “Detected: AppFolio Unit Directory” (or similar) badge. All columns are pre-mapped — just review and import.

Column Name Matching

For files that aren’t from a recognized tool, Rentalot falls back to generic column name matching. It recognizes common variations:

Property FieldRecognized Column Names
Addressaddress, street, street_address, location
Monthly Rentrent, monthly_rent, price, rent_amount
Bedroomsbedrooms, beds, br
Bathroomsbathrooms, baths, ba
Square Footagesqft, square_footage, sq_ft, area
Pet Policypets, pet_policy, pet_friendly
Depositdeposit, security_deposit

Values are coerced automatically: "$1,500" → 1500, "3 BR" → 3, "Yes" → allowed, "03/15/2026" → 2026-03-15.

Tips

  • Export from AppFolio, Buildium, or any property management tool as CSV.
  • Include at least Address, Rent, Bedrooms, and Bathrooms — these are required.
  • The more fields you include, the better your agent can answer prospect questions.

For programmatic imports, see the Properties API.

Editing and Removing

Edit any property from the dashboard. Changes take effect immediately — your agent will use updated information for all future conversations.

Removing a property stops the agent from answering questions about it. Existing conversations referencing that property are preserved in your inbox.

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